01 / AUTOMATION SERVICES
AI agents
Task-focused AI agents, connected to the knowledge and tools they need. With clear boundaries and people in the right places.
Knowledge → Action → ReviewExplore AI agents
9rain.tech / AI automation agency
Useful AI.
Put to work.
We turn recurring work into connected systems. AI agents, thoughtful automation and the tools your business already uses, working together.
Built around your business. With people in the loop.
Connected by design
Designed around the tools and information your business works with.
n8nZapierGoogle WorkspaceCRM systemsAPIs
01 / What we connect
Less friction.
More room for good work.
From the first customer question to the work behind the scenes. We shape automation around a useful, agreed purpose.
02 / AUTOMATION SERVICES
Customer support
Give routine questions a useful route through your business knowledge. Keep a clear handoff for the conversations that need your team.
Question → Knowledge → HandoffExplore Customer support
03 / AUTOMATION SERVICES
Workflow automation
Connect routine steps across your business. Triggers, rules, tool connections and handoffs shaped around the work you already do.
Trigger → Rules → Next stepExplore Workflow automation
04 / AUTOMATION SERVICES
Data & reporting
Bring information together, structure recurring reports and prepare useful drafts. Keep source context and human review close to the result.
Collect → Prepare → ReviewExplore Data & reporting
05 / AUTOMATION SERVICES
Tool integrations
Connect the systems your business relies on. Map the information, permissions and handoffs so each connection serves a clear purpose.
Event → Mapping → ConnectionExplore Tool integrations
02 / Thoughtful by design
Smart systems.
Human judgement.
Useful automation knows what to do, what information to trust and when to ask for help. We treat those decisions as part of the design.
- Start with the task and the result your team needs.
- Connect approved knowledge and the right tools.
- Make reviews, exceptions and ownership clear.
03 / How the pieces fit
See the work
become a flow.
Explore an example. The exact inputs, connections and review points are agreed around your business.
An internal request becomes a well-prepared next step.
Task-focused AI agents, connected to the knowledge and tools they need. With clear boundaries and people in the right places.
- 01
A task arrives
An agreed request starts the process.
- 02
Gather context
Use approved knowledge and the relevant tool inputs.
- 03
Prepare the action
Draft or carry out the steps within agreed permissions.
- 04
Review what matters
Route decisions and exceptions to a person.
A support question reaches an answer or the right person.
Give routine questions a useful route through your business knowledge. Keep a clear handoff for the conversations that need your team.
- 01
A customer asks
Capture the question and useful context.
- 02
Find approved knowledge
Look to information your business has agreed.
- 03
Shape a useful response
Respond within the intended support scope.
- 04
Hand over clearly
Send exceptions and their context to your team.
A new enquiry moves through the routine steps without being copied by hand.
Connect routine steps across your business. Triggers, rules, tool connections and handoffs shaped around the work you already do.
- 01
An event starts it
A new record or request begins the agreed flow.
- 02
Check the essentials
Validate the information needed for the next step.
- 03
Connect the tools
Move the relevant details into the right place.
- 04
Make ownership clear
A person receives the work that needs attention.
Recurring report preparation becomes a structured, reviewable routine.
Bring information together, structure recurring reports and prepare useful drafts. Keep source context and human review close to the result.
- 01
Collect the inputs
Gather the agreed source information.
- 02
Check and organise
Make missing details and inconsistent inputs visible.
- 03
Prepare a draft
Arrange the information into the agreed format.
- 04
Keep a person in control
Review the context before the result is used.
An agreed change in one tool reaches the next system with the right context.
Connect the systems your business relies on. Map the information, permissions and handoffs so each connection serves a clear purpose.
- 01
A useful event
Identify the record or change that should travel.
- 02
Map the information
Agree what each connected system needs.
- 03
Connect the systems
Use the available integrations and permissions.
- 04
Check the outcome
Define confirmation, exceptions and ownership.
04 / From idea to useful system
Clarity first.
Then the connections.
A considered path from understanding the work to a system your team can use.
Map the real work.
The task, your tools, the people involved and what a useful result looks like. Find a clear first scope.
Connect with purpose.
Bring the agreed tools and knowledge together. Give reviews and exceptions somewhere useful to go.
Test. Review. Hand over.
Inspect the ordinary and unusual cases. Make the system and its operating boundaries understandable.
How the engagement, payments and handover work
- 01
Share your idea
A few details about your business, what is getting in the way and what you would like to change.
- 02
Let’s talk
We reach out to understand the requirement and see whether we are a good fit.
- 03
Make time to meet
We agree a date and time for a focused one-to-one, in person or virtually.
- 04
Agree, then begin
If you want to go ahead, we agree the scope and upfront payment with you. Usually ₹2,000, depending on your project.
- 05
Build it together
We work through the agreed direction with you, from the first useful version to the finished work.
- 06
Delivery, then balance
We deliver the agreed work. The remaining project payment follows delivery.
- 07
Review the result
You have three months from delivery to be satisfied with the work, backed by our full-refund promise.
05 / Stay curious
Understand more.
Build with intention.
Practical thinking for the people behind the systems.
A useful system starts with a real conversation
What would you
like to make easier?
Tell us what repeats, what gets stuck, or what you’re trying to connect. A short description is enough to begin.
You don’t need to arrive with a technical specification. Start with your business and the work.